Department: Marketing

Reports to: Head of Growth

Annual Gross Salary Range: 375 – 450 K

Bonus, employee stock options

Compensation package:

20 days annual leave

Private health insurance

Holiday budget : Yearly 7.500 TL net

Self-improvement/Family Support budget : Yearly 7.500 TL net

Mobility budget

Join TikTak’s exciting journey to change the future of urban mobility!

Tiktak is the youngest and the fastest growing car sharing company in Turkey, established to help people get around the city by a private car in a convenient and affordable way. TikTak offers people the freedom to be mobile 24/7 in the city.

We believe that mobility in the future will be shared, sustainable and accessible to everyone. Our aim is to become an important part of daily mobility in urban life. Our offer is an alternative to car ownership where we aim to shape the future of urban mobility.

We offer a dynamic environment that supports innovation, in which everyone could contribute their own ideas. You can be a part of it!

We are looking for Data Analyst – Customer Analytics to join our fast-growing team.

What You’ll Do

  • Having a never-ending appetite for seeking growth opportunities
  • Providing insight into internal decision-making or optimization processes by collaborating with both marketing and other units based on data
  • Creating predictive models by applying Machine Learning techniques
  • Experience in finding hidden patterns and ability to come with conclusions
  • Designing customer segmentation studies, conducting them regularly and creating actions that will direct business decisions and communication
  • Developing retention and churn strategy based on data
  • Providing the necessary support for the development of the loyalty program and its continuous operation
  • Finding new customer campaign ideas, carrying out the necessary campaign operation process to make these ideas come true, tracking the results of the campaigns

About You

  • Bachelor’s Degree in the related fields
  • At least 3+ years of experience in modelling techniques within customer analytics and growth areas
  • Strong knowledge in python and SQL
  • Having analytical thinking skills, systematic and capable of producing quick solutions
  • Researcher, quick learner, result-oriented and paying attention to detail
  • Strong communication skills
  • Good command of English
  • Good knowledge of MS Office programs (especially Excel and Power Point)
  • No military service obligation for male candidates

More about our team, work environment and culture

At TikTak, we prioritise the growth of every team member. We are dedicated to supporting our teams in various ways and creating working environment that fits diverse needs of our innovative minds. You’ll be joining a team that is passionate about shaping the future of urban mobility and quickly building on new ideas and to provide TikTak users with continuously improving experience. We are in scale-up mode and so every new joiner will have the opportunity to strongly contribute and be one of the key players on the growth of TikTak.