Join TikTak's exciting journey to change the future of urban mobility

Tiktak is the youngest and the fastest growing car-sharing company in Turkey, established to help people get around the city by a private car in a convenient and affordable way. TikTak offers people the freedom to be mobile 24/7 in the city.

We believe that mobility in the future will be shared, sustainable and accessible to everyone. Our aim is to become an important part of daily mobility in urban life. Our offer is an alternative to car ownership, where we aim to shape the future of urban mobility.

We offer a dynamic environment that supports innovation, in which everyone could contribute their ideas. You can be a part of it!

We are looking for an Operational Excellence Manager to join our fast-growing team.

What You'll Do

  • Review facility capability and environment (e.g., technology, safety, quality, cost, cleaning) to recommend process improvements
  • Proactively define and manage risks and issues that negatively impact seamless service. Develop project proposals to eliminate these problems
  • Drive lean training and implement a lean toolkit utilizing PDCA; value stream mapping; quick changeovers; Kaizen, problem-solving, 5S, etc.
  • Lead continuous improvement events resulting in associate skill and knowledge development and KPI performance improvements
  • Manage tracking and reporting systems, prepare plans, drives performance, and assures timely completion and product/process quality and savings goals.

About You

- Actively lead continuous improvement efforts across the network by applying structured A3 methodology

- Coaches cross-functional stakeholders, helping create and sustain a CI culture, drive innovation, and create engagement

Qualifications:

  • BS degree in Engineering and Master’s degree or MBA preferred
  • 8+ years of experience in roles with a field and transportation operations focus
  • 5+ years of experience leading and supporting continuous improvement and transformational change initiatives
  • Functional experience in logistics, operations, or transportation
  • Knowledge of continuous improvement methodologies and tools within Lean, Six Sigma, or Lean Six Sigma
  • Professional certification; Black Belt required, Master Black Belt strongly preferred
  • Entrepreneurial mindset with a get-it-done attitude
  • Experience in building from scratch, working cross-functionally, and managing people and processes
  • Experience in managing projects across the cross-functional team (e.g., strategy, operations, product/engineering, marketing, data science, etc.)
  • Quantitative by nature and obsessed with process improvement
  • The role is based in Istanbul with travel to other cities when required.

More about our team, work environment and culture

At TikTak, we prioritize the growth of every team member. We are dedicated to supporting our teams in various ways and creating a working environment that fits the diverse needs of our innovative minds. You'll be joining a team that is passionate about shaping the future of urban mobility and quickly building on new ideas and providing TikTak users with a continuously improving experience. We are in scale-up mode and so every new joiner will have the opportunity to strongly contribute and be one of the key players in the growth of TikTak.

More about our benefits

Whether you work in an office or remote from home or wherever you wish, you will work with a highly collaborative and dynamic team. It is a workplace that enables autonomy, empowering new ideas and feedback. To support you at work, we also offer some perks:

  • Private health insurance
  • Compensation package: Bonus, employee stock options
  • Flexible working hours
  • Remote work opportunity
  • Free TikTak credits
  • 20 days annual leave
  • Holiday budget- 5.000 TL/year
  • Additional flexible benefit budget – 5.000 TL/year
  • Fresh fruits & cakes